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Our .swf file will not play in Chrome

New Here ,
Nov 09, 2017 Nov 09, 2017

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Hi,

Just recently, we have had clients unable to open our login page here: https://www.1800notify.com/ac9164.swf

https://www.1800notify.com/ac9164.swf

Chrome tries to download ac9164.swf file instead of running it.

We have tried the following:

"Allow Flash" on this page

Don't ask first

Re-install Adobe Flash

Does anyone know how to fix this issue.   We used to be able to fix it with settings changes, but that no longer seems to work.

Any help would be very much appreciated!

Thank you,

Martin

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Adobe Employee ,
Nov 09, 2017 Nov 09, 2017

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see https://bugs.chromium.org/p/chromium/issues/detail?id=767342

an alternative would be to wrap the SWF in an HTML file, so Chrome prompts to enable Flash.  See Google Groups

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Adobe Employee ,
Nov 09, 2017 Nov 09, 2017

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Yeah, I don't think that Firefox will load a bare SWF at this point, either.  Using the classic object and embed tags seems to be the most reliable approach across all the browsers at this point, but you should also put some thought into how to handle the user experience such that when Flash isn't enabled, the user is getting useful guidance on what to do next.

If you're looking for a model to emulate, Farmville was doing a killer job at this the last time I checked.

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