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PDF interactive not working

New Here ,
Oct 02, 2019 Oct 02, 2019

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Hi!
I created an interactive PDF using Indesign, and for some reason when i export the file, and open it with acrobat the videos in the PDF file dont work.
theres an error messege: "to view the flash technology content in the pdf file, please install the requierd version of flash player."
when i try to get in the link to the version theres an 404 error and i cant download this specific version of flash.

please help!!

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correct answers 1 Correct Answer

Adobe Employee , Oct 17, 2019 Oct 17, 2019
You'll need the NPAPI variant for your given operating system:  https://get.adobe.com/flashplayer/otherversions/

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Most Valuable Participant ,
Oct 02, 2019 Oct 02, 2019

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You do certainly need a Flash Player to do this. Mac or Windows? (It isn't clear what will happen to interactive PDFs when Flash Player is stopped completely in 15 months time).

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New Here ,
Oct 02, 2019 Oct 02, 2019

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I do have a flash player, for PC, downloaded it again today just to be sure

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Adobe Employee ,
Oct 17, 2019 Oct 17, 2019

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You'll need the NPAPI variant for your given operating system: 

https://get.adobe.com/flashplayer/otherversions/

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