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Popup little settings window

New Here ,
Feb 01, 2019 Feb 01, 2019

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I am running windows 7 64-bit and the newest Adobe Flash Player version 32 on Mozilla.

I'm getting a popup for my Adobe Flash Player Settings asking for permission to store info. It can be closed by clicking the "close" button but reappears later on. Sometimes it freezes so the only thing you can do is to leave the current page. It is very irritating.

Could anyone be so kind and help me here ? Thank you in advance. 

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correct answers 1 Correct answer

Adobe Employee , Feb 01, 2019 Feb 01, 2019

There's a bug in 64-bit Firefox that prevents us from writing to the filesystem.

Details (and workarounds) here:

Error #2130: Unable to flush SharedObject after latest Firefox update

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Adobe Employee ,
Feb 01, 2019 Feb 01, 2019

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Managing security dialogs in the context of Flash Player is tricky, because as a browser plug-in, there's not guarantee that the pixels that we're drawing are the top-most ones.  We have to guard against the possibility that someone has obscured our security dialogs in a way that might trick you into authorizing behavior without your knowledge: Clickjacking - Wikipedia

Unfortunately, there's not really a perfect way to do that, and we err on the "too restrictive" side.  What we do is basically take a screenshot of the area where the dialog appears, compare it to what we *think* should be there, and if they don't match, we don't accept your click.  This gets really problematic when the dialog pops up over stuff that moves, like video and animation.

The ideal solution would be to move that permission dialog into the browser (which could authoritatively present a security dialog), but that would require getting all of the worlds' browsers to build new facilities to handle that, and it's just not going to happen at this point.

So, the easiest way to deal with it is to just prevent the dialog from popping in the first place.  You can do that by authorizing storage for either all sites or specific sites, by going to Control Panel > Flash Player > Storage, and choosing Allow sites to store information on this computer.  For Chrome, this is a little different, but you can do it by right-clicking on some Flash content, choosing Global Settings, and making your storage changes there.

Hope that helps!

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New Here ,
Feb 01, 2019 Feb 01, 2019

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Thank you. Unfortunately, it did not help, I had already set it to "allow sites". Besides, this problem arised two days ago, it was all good before, thus, something had to happen in-between, so to speak. The most probable scenario is that it appeared after Firefox Mozilla actualization to the latest version.

Any more tips, please ?

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Adobe Employee ,
Feb 01, 2019 Feb 01, 2019

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There's a bug in 64-bit Firefox that prevents us from writing to the filesystem.

Details (and workarounds) here:

Error #2130: Unable to flush SharedObject after latest Firefox update

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New Here ,
Feb 02, 2019 Feb 02, 2019

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OK, many thanks. Any news when the Firefox bud will be fixed ? Thanks.

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Adobe Employee ,
Feb 02, 2019 Feb 02, 2019

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That's a great question for Mozilla.  The bugs linked in the threads are things you could subscribe to updates for, and/or may already have information about workarounds or when a fix would land.

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