One of our systems, which is set to "Allow Adobe to install updates", has somehow been updated to 22.214.171.124 for both the ActiveX and NPAPI Plug-in versions. The users of this system do not have administrator rights. How did this happen when the latest release version is 126.96.36.199? Is there a setting somewhere that put this system on the beta channel? If so, how do I unset it? I realize I can just uninstall the beta and reinstall the release version but I would like to be sure that it doesn't happen again. Thanks for your help.
The scenario you indicate shouldn't happen. A beta version should not install over a stable release version, and vice versa.
To investigate further, I'd like to review the FlashInstall log file(s) from an impacted system, located at:
Upload the file(s) to cloud.acrobat.com/send using the instructions at How to share a document or any file sharing service (that does not require login to access the files) of your choice. Post the link to the uploaded file in your reply, or private message it to me. To send a private message, click on my user_name link and then on the 'Message' button link. For reference, include a link to this discussion topic.
Thanks for the prompt reply, Maria. I wish I'd noticed it sooner. My bad. Oddly, I didn't get an email alerting me of a response. Perhaps I've selected the wrong options.
Here is the link to the files you asked for: Shared Files - Acrobat.com
I haven't tried to interpret what's in there. I just checked to see if there was anything particularly confidential, which there was not.
I haven't made any purposeful flash changes to this system yet but auto-update is still on.
I await your suggestions.
Thank you for providing the files. I'll review them and reply, most likely on Monday.
Hi rcolsonmarrakech ,
Based on the installation history in the FlashInstall log files provided, the system in question has been in the beta channel since April 19, 2017 when version 188.8.131.52 was installed. Therefore, each subsequent update has been from the beta channel, not release channel.
From the log file:
This particular system has been in the beta channel since April 19, 2017.
To revert to the stable channel, use the standalone uninstaller, posted at Uninstall Flash Player for Windows and then install a stable version.
Thanks so much for your help! I'll do the uninstall/reinstall.