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Right-click "check for updates" sometimes redirects to flash.cn

New Here ,
Dec 22, 2020 Dec 22, 2020

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I was testing the behavior of Flash post-EOL (setting the date forward to late January 2021) and noticed that right-clicking a Flash object and choosing "Check for Updates..." sometimes loads https://get.adobe.com/flashplayer/about and sometimes loads flash.cn (the flash distribution site for China). The click on "Check for Updates..." opens https://www.adobe.com/go/check_for_flash_player_updates which then redirects to one of the 2 locations. This also happens when retesting with the date set back to normal.

 

Since I am not in China (I'm in the US) and not using a Chinese version of Windows, Firefox, or Chrome OS, this seems like unexpected behavior. Since the URL loads adobe.com first, this should be fixable on the website without a flash player update.

 

My main concern is that the end users at my organization might click this (since browsers will mark flash as "out of date" before the update to completely remove support) and they could get a false impression that they can keep using Flash sites by downloading the Chinese version of Flash.

 

To reproduce, open https://www.adobe.com/go/check_for_flash_player_updates multiple times.

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correct answers 1 Correct Answer

Adobe Employee , Dec 23, 2020 Dec 23, 2020
Hi, Thanks for the update, we are on it. Let us know if you are facing this issue again.   Thanks

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Adobe Employee ,
Dec 23, 2020 Dec 23, 2020

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Hi,

Thanks for the update, we are on it. Let us know if you are facing this issue again.

 

Thanks

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New Here ,
Dec 23, 2020 Dec 23, 2020

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Thank you. I re-tested on several browsers today and the URL is working properly now.

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