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Shockwave always crashes on the news sites I look at, so I deleted it. Then, I did an upgrade to Windows 10, the upgrade corrupted some files, a Microsoft tech guru took control of my computer to fix the problem, and Shockwave somehow reappeared. The cras

New Here ,
Aug 24, 2015 Aug 24, 2015

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Shockwave always crashes on the news sites I look at, so I deleted it. Then, I did an upgrade to Windows 10, the upgrade corrupted some files, a Microsoft tech guru took control of my computer to fix the problem, and Shockwave somehow reappeared. The crashing problem reappeared, too, so I deleted the program. My program list no longer shows Shockwave -- but it must still be there because it keeps crashing and, thus, freezing my news websites until I click the "stop running" button. What can I do to get this terrible program completely out of my computer and my life?

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LEGEND ,
Aug 25, 2015 Aug 25, 2015

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Give us a sample URL.

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New Here ,
Aug 28, 2015 Aug 28, 2015

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Below are two screen shots. The first depicts one of many news site URLs where I have the problem. The second depicts a list of programs that no longer includes Shock Wave, since I "uninstalled it." To anticipate a question, I restarted my computer several times after uninstalling the program but before taking these screen shots. Also: The problem does not appear constantly. At the beginning of the day, I do not seem to have the problem. Then, later in the day, something seems to trigger Shockwave, and it begins to "crash" and freeze up nearly every web site I look at.

screen shots of Shockwave problem.jpg

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LEGEND ,
Aug 28, 2015 Aug 28, 2015

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Your screenshot is so tiny that I cannot make out anything for sure.  Does that 1st screen say "Shockwave Flash"?  If so, that is Flash Player, not Shockwave Player.

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New Here ,
Aug 28, 2015 Aug 28, 2015

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It says "A plugin (Shockwave Flash) isn't responding."

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LEGEND ,
Aug 28, 2015 Aug 28, 2015

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[topic moved to Flash Player forum]

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New Here ,
Aug 29, 2015 Aug 29, 2015

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Thanks. Can you give me a link, so that I can follow possible further comments on the "Flash Player" forum?

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LEGEND ,
Aug 29, 2015 Aug 29, 2015

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The link didn't change: https://forums.adobe.com/thread/1935378

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LEGEND ,
Aug 29, 2015 Aug 29, 2015

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I actually forgot to move the thread...

Moved now.

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LEGEND ,
Aug 29, 2015 Aug 29, 2015

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Very confusing: I did move the thread, but for some reason it still shows up in the Shockwave Player forum...

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