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I try to browse sites that require Adobe Flash Player and then it says on the site "Right click to start Adobe Flash Player" and then I clicked and it asked me if I let the site run FlashI clicked Yes and then it showed me again "Right click to play Flash Player"
[moderator: edited title to more accurately reflect issue being reported]
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That's a problem with the content. You'll either need to use a different browser, or the content provider will need to modify their site.
This is not a content issue because this issue is happening not only on one site that requires Flash Player but on all sites
- browswer and version
- OS and version
- flash version
Adobe Flash Player 29 ActiveX
Flash Player ActiveX is for Internet Explorer, not Chrome, which uses the PPAPI plugin. Is this happening on both IE and Chrome?
Launch Chrome and navigate to chrome://flash. Copy and paste the following information:
|Google Chrome||65.0.3325.181 ()|
|OS||Windows 7 or Server 2008 R2 SP1 64 bit|
|Flash plugin||188.8.131.52 C:\Users\<UserID>\AppData\Local\Google\Chrome\User Data\PepperFlash\184.108.40.206\pepflashplayer.dll|
Please provide links to problematic content. The links should be to the Flash content in question, and should not require a user account to access. We should not have to search a site for the content.
Launch Chrome and navigate to chrome://site-engagement. For the problematic site, what is the number listed in the Base column?
I have just Flash Player ActiveX
|Windows 7 or Server 2008 R2 SP1 64 bit|
|220.127.116.11 C:\Users\user\AppData\Local\Google\Chrome\User Data\PepperFlash\18.104.22.168\pepflashplayer.dll|
Base column of the site 8.3
And the problem occurs on all sites that require Flash Player
Flash Player ActiveX is for IE. It's not used by Chrome. You're most likely seeing this in Control Panel list of installed programs.
The reason Flash Player PPAPI plugin is not listed in Control Panel list of installed programs is because Chrome is using the embedded version, which Chrome installs to the User's AppData directory, as indicated in the Flash plugin path you posted.
Please provide the direct URL to content that is not working, as previously requested
Also try the following:
Some additional troubleshooting steps are posted on Google's help document at Use or fix Flash audio & video - Computer - Google Chrome Help