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Sound problems with Update 2017-06 & Windows 10

New Here ,
Jul 05, 2017 Jul 05, 2017

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Anyone else having this issue?  Last night my computer installed updates,  several windows updates and the Flash Player update.  This morning the sound would not work on my computer & windows would hang when I tried to open the sound troubleshoot feature.  After re-starting I looked at the list of updates that were installed & guessed (correctly) that the Flash Player Update (2017-06) must be causing the problem.  I uninstalled the update, leaving all the windows security updates intact & my sound started working again.  Problem solved, right?  Wrong!  about 20 minutes later my computer became very sluggish - Adobe Flash Player Update 2017-06 was re-installing, and my sound quit working again.  I have done this 4 times today & it just keeps happening.

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New Here , Jul 05, 2017 Jul 05, 2017
Any sounds/all sounds.I actually think it is a windows issue - I noticed this evening that many things just don't seem to be wor very well on my computer.  I'm doing a system restore now. Hopefully that will solve this issue & the others.Thanks

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Adobe Employee ,
Jul 05, 2017 Jul 05, 2017

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Hi,

"the sound would not work on my computer", which sound are you referring to? Is it the sound related to flash content.?

Thanks!

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New Here ,
Jul 05, 2017 Jul 05, 2017

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Any sounds/all sounds.

I actually think it is a windows issue - I noticed this evening that many things just don't seem to be wor very well on my computer.  I'm doing a system restore now. Hopefully that will solve this issue & the others.

Thanks

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translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines