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Suppress auto update not working for Flash PPAPI version

New Here ,
Jan 30, 2018 Jan 30, 2018

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We have been having intermittent issues where Flash PPAPI is opening a update message screen even though we have Flash Autoupdate disabled.

This started happening around the Oct./Nov. timeframe. This does not seem to be happening on all our 3000+ workstations but it is happening on a percentage of them. All are set-up with the mms.cfg file with an entry of AutoUpdateDisable=1. We are currently on V28.0.0.126 and will be updating to V 28.0.0.137 in the next few days. We've experienced this issue through at least 3 versions of Flash. I've searched the Adobe sites an 3rd party sites and have not found any solution.

Are others experiencing this issue? Has anyone found a solution to this?

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Adobe Employee ,
Jan 30, 2018 Jan 30, 2018

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I'm not aware of anything off the top of my head, and that you're not finding much either makes me think that it's a local issue.

If the Flash Player auto-updater can't read the config file, then it's going to fall back to default behavior.  I can't think of a lot of other reasons for why you would get inconsistent application of a config file flag, and only on a subset of machines.  That stuff is on or off.  There's not a lot of mystery.

That makes me think about stuff like:

  • Permissions/Ownership
  • Network store performance for redirected user profiles (if mms.cfg for the user lives on a NAS/SAN, etc.)
  • Wonky group policy that might restrict reading
  • The mms.cfg itself is in-tact and on a good filesystem (you might do a binary diff between a "clean" copy and a bad one, just to see if maybe it got mangled with weird character encoding or something? -- I'm totally reaching with this.)

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