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trouble uninstalling true key intel security

New Here ,
Apr 25, 2017 Apr 25, 2017

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I have downloaded adobe flash player and i have checked to install Mcfee security and true key intel security (it was a mistake)

I've already uninstalled mcfee security via the control panel but i cannot find true key intel security in control panal->programs

I've already lokked in c:\Program Files\intel but i cannot find a directory true key also not in c:\Program Files (x86)\intel

I have lokked in tools of ccleaner and there is no installed program or app true key intel security

there are other intel programs for example intel security assistant but the installation date is 2016.

When i have installed adobe flash player it did not ask me to fill in a master password for the true key intel security password manager

when i look in the tastmanager there is a background proces "intel security true key"

how can i remove the application "intel security true key"?

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New Here ,
Apr 25, 2017 Apr 25, 2017

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I've found the directory:

c:\Program Files\TrueKey

There is no uninstaller file

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New Here ,
Apr 25, 2017 Apr 25, 2017

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In the directory there is the file:

McfeeTrueKeyInstallerService

in services i find the service

service installer TrueKey

can i perform in cmd:

sc delete "service installer TrueKey"

to remove true key?

i have windows 10

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New Here ,
Apr 25, 2017 Apr 25, 2017

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i have executed

sc delete InstallerService

and now the service installer TrueKey is disabled

I have now Truekey will not function

In the seach of windows 10 there is nothing to find for the word "true" so i think the program is not really installed@

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Adobe Employee ,
Apr 25, 2017 Apr 25, 2017

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TrueKey doesn't install right-away, it can take several minutes.  Once installed it'll display in Control Panel > All Control Panel Items > Programs and Features.  You can then uninstall it via Control Panel, as per https://help.truekey.com/hc/en-us/articles/212870718-How-do-I-uninstall-the-True-Key-app-from-my-Win...

I'm not familiar with the TrueKey Installer Service, but since there's a delay in the installation of the software it seems the Service is what triggers the installation.  If you delete the Service, the installation wouldn't happen, but the files are still on the system, so you would also need to remove the files as well.

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New Here ,
Apr 25, 2017 Apr 25, 2017

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i've looked for the files but i didn't find them.

i've searched for "truekey" on root c: only the directory in program files but it's empty

i've searched for "intel" on root c: a lot but nothing useful

i've searched for "security" on root c: a lot but nothing useful

i've looked in download

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Adobe Employee ,
Apr 25, 2017 Apr 25, 2017

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On my test Windows 10 64-bit system, the initial (pre-install) files are saved at C:\ProgramFiles\TrueKey

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New Here ,
Apr 25, 2017 Apr 25, 2017

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thanks for your research.

but that directory did contain only a service file and a config file on my pc.

when i deleted the installerservice was the TrueKey directory empty.

so this means i have no pre-install files or they are somewhere else.

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Adobe Employee ,
Apr 25, 2017 Apr 25, 2017

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It does sound like you deleted the files before the installer actually ran. 

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New Here ,
Apr 27, 2017 Apr 27, 2017

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I received the error:  The group policy client user profile has been denied access.  True key had already been uninstalled.  Uninstalled Adobe Acrobat Reader Dc and used Super anti spyware which removed almost all adware.  However the only thing that remains is at the windows prompt the master password prompt.  Can't access at all.  The last trace of true key must be located in boot sector which is unseen.  I have intell but cannot find any seeable files.  Does anyone know how I could look at hidden files inside intell?

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