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Trying to Install Flash Player.

New Here ,
Aug 01, 2012 Aug 01, 2012

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I forgot my password so I am unable to install Adobe Flash Player.  How can I get Flash Player installed?

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correct answers 1 Correct Answer

Adobe Employee , Jan 06, 2015 Jan 06, 2015
This password prompt is presented by your operating system, and is intended to keep you from accidentally installing software.If this is your personal machine and you don't need a password to log into the computer when it first starts up, you can probably leave the password blank and click OK to get past this prompt.  If this is your personal machine and your normal password isn't working, check to make sure that CAPS LOCK is off, and type the password carefully.If this is your work machine and ...

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LEGEND ,
Aug 01, 2012 Aug 01, 2012

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What is your operating system, version & edition?

What is your web browser?

Why do you need a password to install Flash Player?

[topic moved to Flash Player forum]

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New Here ,
Aug 01, 2012 Aug 01, 2012

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Mac OS X version 10.7.4SafariI don't know why a password is needed.  I start the process of installing Flash Player and I get a box which says permission is needed and lists my name and under that asks for my password.  I tried my Mac or Apple password and that is not it.  It appears that I have a password associated with Adobe but I have no memory of creating one (though I might have at some point) and cannot remember what it is.  The install process will not continue w/o the password.  I have not been able to find any option allowing me to say I forgot my password so it could be e-mailed or otherwise provided to me or somehow allow me to reset a password.  Got any advice?

[private data removed]

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LEGEND ,
Aug 02, 2012 Aug 02, 2012

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This is a public forum; please do not post your email address and other private data (by sending the forum notification message with all headers back to the forum).

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Adobe Employee ,
Aug 02, 2012 Aug 02, 2012

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The password requirement is from OS X, not Flash Player.  This should be the same password you used when you setup your computer's user account.  This Apple doc might help:

OS X: Changing or resetting an account password

Chris

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New Here ,
Jun 04, 2016 Jun 04, 2016

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I used my Apple password and Flash Player will not accept it

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New Here ,
Dec 13, 2014 Dec 13, 2014

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Exactly my problem, did you ever figure out what to do?

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New Here ,
Feb 07, 2020 Feb 07, 2020

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LATEST

I have the same problem I need to install ScreamingFrogSEOSpider-12.6 from this website [moderator: link removed]

and it needs flash player to work and I don't know any other tool to use to obtain the SEO of my website

[moderator: link removed - Flash isn't used to obtain SEO data - self promoting your site is not allowed on this community forum]

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New Here ,
Oct 27, 2014 Oct 27, 2014

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im not able to get past the adobe id and my password. Need help?!

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New Here ,
Dec 27, 2014 Dec 27, 2014

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I had the same problem.  I typed in thousands of passwords and in the process accidentally changed my Apple password.  I was very frustrated.  But after reading how pixelmix721 saying she didn't remember creating one either, I thought, "mmmmmmmm, I don't remember creating one either."  So I again tried to install adobe and just hit "enter" at the password box and WALAAAA, it worked!  Just enter thru the password section and begin your download.

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Adobe Employee ,
Jan 06, 2015 Jan 06, 2015

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This password prompt is presented by your operating system, and is intended to keep you from accidentally installing software.

If this is your personal machine and you don't need a password to log into the computer when it first starts up, you can probably leave the password blank and click OK to get past this prompt.  If this is your personal machine and your normal password isn't working, check to make sure that CAPS LOCK is off, and type the password carefully.

If this is your work machine and it's asking for an Administrator password, well, you'll need to have a conversation with your friendly IT person.

If you're still stumped, you may need to reset the password on your Mac:

http://support.apple.com/kb/PH18653

http://support.apple.com/kb/PH14325

http://support.apple.com/en-us/HT201240

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New Here ,
Jun 04, 2016 Jun 04, 2016

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Goes not work for me

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Adobe Employee ,
Jun 05, 2016 Jun 05, 2016

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This password prompt is presented by your operating system, and is intended to keep you from accidentally installing software.

If this is your personal machine and you don't need a password to log into the computer when it first starts up, you can probably leave the password blank and click OK to get past this prompt.  If this is your personal machine and your normal password isn't working, check to make sure that CAPS LOCK is off, and type the password carefully.

If this is your work machine and it's asking for an Administrator password, well, you'll need to have a conversation with your friendly IT person.

If you're still stumped, you may need to reset the password on your Mac:

http://support.apple.com/kb/PH18653

http://support.apple.com/kb/PH14325

http://support.apple.com/en-us/HT201240

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New Here ,
Jul 28, 2016 Jul 28, 2016

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I have made an account, reset password 3 times and it will still not let me download the flash player. It is frustrating because I have tried to download it several times over several days. When I enter my password I make sure CAPS LOCK is off and I type it carefully. I tried no password and nothing is working still....

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Adobe Employee ,
Jul 28, 2016 Jul 28, 2016

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And you've tried the instructions for resetting the password on your mac?

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New Here ,
Dec 18, 2014 Dec 18, 2014

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I am having the same problem has anyone figured out how to install Flash updates without these pesky passwords? I don't remember creating one either.

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New Here ,
Dec 23, 2014 Dec 23, 2014

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i have a mac and cant install flashplayer.  i need to reset my password for flashplayer.  Any help?

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