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Unable to download Adobe Flash Player Distribution version

New Here ,
May 10, 2018 May 10, 2018

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I am unable to download the latest 29.0.0.171 adobe flash player for enterprise distribution. when i first tried to download it, i get version 29.0.0.140 instead. i tried to download it again and now the page just gets refreshed without giving me the option to download. I have an active account and am approved for enterprise distribution.

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New Here ,
May 10, 2018 May 10, 2018

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additional info:
this is the url that i go to: https://www.adobe/com/products/flashplayer/distribution5.html
i am attempting to download flash player exe for ActiveX and Plugin but am still unable to get the files to download

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Adobe Employee ,
May 10, 2018 May 10, 2018

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Hi,

I'm not able to reproduce.  Please log out of adobe.com, clear the browser cache and log in again.  Also, the URL you posted has a typo.  There's a slash between adobe and com instead of a period.

--

Maria

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New Here ,
May 10, 2018 May 10, 2018

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i tried your suggestions using different browsers. i still cant download the executable files. I am able to download one of the msi files (Firefox plugin). Our company uses the executable files for distribution.

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New Here ,
May 10, 2018 May 10, 2018

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I was able to finally download the files. i had to do the downloads outside of our firewall. ill continue testing.. thank you

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Adobe Employee ,
May 10, 2018 May 10, 2018

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Thank you for the update. Glad you were able to resolve the issue.  Sounds like the download domain needs to be whitelisted in your firewall configuration.

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New Here ,
May 10, 2018 May 10, 2018

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we never had this issue in the past. this is the first time it happened. i will keep an eye on it on the next update.. thanks again

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Adobe Employee ,
May 10, 2018 May 10, 2018

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You're welcome.

If you encounter issues again, please reply to this topic and I'll receive an email notification alerting a new comment has been added.

--

Maria

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