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unable to install flash 32 in my windows 10

Community Beginner ,
Jun 23, 2020 Jun 23, 2020

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I am unable to install flash 32 in my windows 10 properly because one of the file is prompted that it could not be installed.what to do nextAnnotation 2020-06-23 132005.jpg

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Adobe Employee , Jul 08, 2020 Jul 08, 2020
Hi, Sorry for the late reply on the log files you provided.  The reason for the failure is there is a lock on one of the files (possibly in use by some other process).  Please try the following: Download the Flash Player uninstaller posted at https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Download the NPAPI plugin posted at the bottom of the https://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html Reboot your system Run the unins...

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Most Valuable Participant ,
Jun 23, 2020 Jun 23, 2020

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If you have Internet Explorer or Edge do not install Flash. It is included with Windows 10 and you cannot install it or updated. It is available for use, if you enable it, for a few months yet.

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Adobe Employee ,
Jun 23, 2020 Jun 23, 2020

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We'll need to review the installation log files to troubleshoot further.


Please upload the following files to Document Cloud or some other file sharing service of your choice that doesn't require account login:

  • C:\Windows\system32\Macromed\Flash\FlashInstall64.log
  • C:\Windows\syswow64\Macromed\Flash\FlashInstall32.log

 

Post the link to the uploaded files in you reply.


Thank you.

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Community Beginner ,
Jul 01, 2020 Jul 01, 2020

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Adobe Employee ,
Jul 08, 2020 Jul 08, 2020

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Hi,

 

Sorry for the late reply on the log files you provided.  The reason for the failure is there is a lock on one of the files (possibly in use by some other process).  Please try the following:

  1. Download the Flash Player uninstaller posted at https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html
  2. Download the NPAPI plugin posted at the bottom of the https://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html
  3. Reboot your system
  4. Run the uninstaller downloaded in step 1
  5. Reboot your system
  6. Run the installer downloaded in step 2

 

If the above fails, please provide new Flash Player installation log files.

 

Thank you.

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Community Beginner ,
Jul 03, 2020 Jul 03, 2020

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??

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Most Valuable Participant ,
Jul 03, 2020 Jul 03, 2020

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Do you have Internet Explorer or Edge as your browser? If so see my earlier reply.

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Community Beginner ,
Jul 06, 2020 Jul 06, 2020

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i am not able to understand your earlier reply completely

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Most Valuable Participant ,
Jul 06, 2020 Jul 06, 2020

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Ok. Question: what is your web  browser. 

Answer:

  • Microsoft Edge
  • Microsoft Internet Explorer
  • Chrome
  • Firefox
  • Other (what...)?

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Community Beginner ,
Jul 07, 2020 Jul 07, 2020

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i have edge , chrome both.
but actually i was installing the flash for my game (Battle Teams ) which
runs through browser or through its client .
browser version is slow but working through google chrome.
i am recieving problem while trying to start through the client which says
to install flash but i dont know which browser the game client is using .

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Most Valuable Participant ,
Jul 07, 2020 Jul 07, 2020

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Edge includes Flash. No need to install.

Chrome includes Flash. No need to install.

Internet Explorer includes Flash in Windows 10. No need to install.

Contact game maker or give up, you only have 5 months left.

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Community Beginner ,
Jul 08, 2020 Jul 08, 2020

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thank you very much!!
i just need to know two more things please
1)i now know, that my game is running through firefox although firefox is not installed in my pc.
    so what about firefox (do it has flash installed)
2) what will happens to applications which runs through the flash player ,after 5 months.

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Most Valuable Participant ,
Jul 08, 2020 Jul 08, 2020

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1) don’t know

2) all will stop working forever. At the end of 2020 Flash Player reaches end-of-life and will be blocked for almost all users. Almost all Flash-based web sites and apps will stop working. More info from Adobe https://www.adobe.com/products/flashplayer/end-of-life.html

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