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Unable to view Flash content on Windows 10

New Here ,
May 02, 2017 May 02, 2017

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[Original title: I could not find the e_mail to which I am requested to explain my problem and the steps I have tried.]

I am trying to use Adobe Flash Player.

I went to the upper right corner of my computer and found Manage Add-ons.

Then I went to shockwave and enabled that.

Then I went back to the top of my screen in the right corner.

I then clicked on Safety

I found Active X filter and clicked on that removing the check mark.

then nothing.

I also tried leaving the check mark, again nothing.

Then I tried on the right side of the screen Disable Active X filtering.  then again nothing.  I guess if I choose to use Internet Explorer this will not work.

Douglas House

[Title renamed for clarity by moderator. Original title moved to body of message.]

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Adobe Employee ,
May 02, 2017 May 02, 2017

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I looked at your original post, and it looks like you're on Windows 10, and you're unable to view Flash content on some website.

Here's my generic advice for IE and Edge on Win8 and higher:

First, confirm that ActiveX Filtering is configured to allow Flash content:

https://forums.adobe.com/thread/867968

Internet Explorer 11 and Edge introduce a number of changes both to how the browser identifies itself to remote web servers, and to how it processes JavaScript intended to target behaviors specific to Internet Explorer. Unfortunately, this means that content on some sites will be broken until the content provider changes their site to conform to the new development approach required by modern versions of IE.

You can try to work around these issues by using Compatibility View:

http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view#ie=ie-11

If that is too inconvenient, using Google Chrome may be a preferable alternative.

If that doesn't help, a little more detail, including a link to the content that doesn't work would be useful:

https://forums.adobe.com/thread/1195540

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