Unable to zoom after a double click

[Thiruvasagan]

Hello,

I am running Flash version 27.0.0.187 on a Safari browser (Mac OS X). When I am reading a magazine using the flash player and double click to zoom, the zoom feature does not work. The progress bar stays on but the page never finishes zooming.

Any help would be much appreciated. Thank you.

[jeromiec83223024]

To give you any useful advice, I'm going to need to know more about your computer and browser, and a link that demonstrates the issue:

https://forums.adobe.com/thread/1195540

[Thiruvasagan]

• operating system & version - macOS Sierra - Version 10.12.6
• web browser(s) & version - Safari, Version 11.0.1 (12604.3.5.1.1)
• Flash Player version - 28.0.0.126
• Explain your problem in step-by-step detail if possible
  • When I double click to zoom a magazine page using flash player, the page fails to zoom. The progress bar stays on the window, but the page fails to zoom
• A direct link to a page that demonstrates the problem
• If you get error messages, please quote them exactly, or provide a screenshot: http://forums.adobe.com/thread/1070933

[Thiruvasagan]

image of the page after double clicking to zoom; the progress bar stays on and the page does not zoom

[_maria_]

I am not able to reproduce using the test media available to me.  If the content you are attempting to view is publicly available, please provide the exact link to the content that reproduces the behaviour being observed