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Unable to zoom after a double click

New Here ,
Nov 24, 2017 Nov 24, 2017

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Hello,

I am running Flash version 27.0.0.187 on a Safari browser (Mac OS X). When I am reading a magazine using the flash player and double click to zoom, the zoom feature does not work. The progress bar stays on but the page never finishes zooming.

Any help would be much appreciated. Thank you.

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Adobe Employee ,
Nov 28, 2017 Nov 28, 2017

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To give you any useful advice, I'm going to need to know more about your computer and browser, and a link that demonstrates the issue:

https://forums.adobe.com/thread/1195540

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New Here ,
Dec 12, 2017 Dec 12, 2017

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  • operating system & version - macOS Sierra - Version 10.12.6
  • web browser(s) & version - Safari, Version 11.0.1 (12604.3.5.1.1)
  • Flash Player version - 28.0.0.126
  • Explain your problem in step-by-step detail if possible
    • When I double click to zoom a magazine page using flash player, the page fails to zoom. The progress bar stays on the window, but the page fails to zoom
  • A direct link to a page that demonstrates the problem
  • If you get error messages, please quote them exactly, or provide a screenshot: http://forums.adobe.com/thread/1070933

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New Here ,
Dec 12, 2017 Dec 12, 2017

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Screen Shot 2017-09-02 at 1.56.58 PM.png

image of the page after double clicking to zoom; the progress bar stays on and the page does not zoom

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Adobe Employee ,
Dec 13, 2017 Dec 13, 2017

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I am not able to reproduce using the test media available to me.  If the content you are attempting to view is publicly available, please provide the exact link to the content that reproduces the behaviour being observed

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