Unusual Crashes

[Guest]

I have the latest version downloaded and it works on all browsers, however when I get halfway through a video that requires shockwave it crashes. Does anyone know a reason or solution to this? This has been happening for more than 12 hours now.

[ridhij42083560]

Hi,

• Please provide following details:
• OS you are using.
• Browsers you are using.
• Url where you are watching the video.

Also post a screenshot of the issue you are seeing.

Thanks!

[jeromiec83223024]

Since it's crashing, the additional details outlined below would be very useful:

https://helpx.adobe.com/flash-player/kb/report-flash-player-crash.html