Locked

unwanted software FORCED INSTALATION by adobe

New Here ,
Apr 15, 2018 Apr 15, 2018

Copy link to clipboard

Copied

installing flash player is a blast. I mean i have my own PAYED FOR ANTIVIRUS, so why do i need to install a really bad antivirus like mcafee. please guys......

fix your installers so i can ACTUALLY choose whether i want to install 3rd party software like mcafee or not.

i dont give a rats ass if you are partnered with mcafee or not.

P.S. i did try to uncheck the check next to the mcafee install but it still downloads the installer and installs mcafee without me having any say in the matter. Get some other programmers if you need to, since i guess they are the rotten tomatoes in this equation!!!!!!!!!

TOPICS
Download install

Views

166

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 27, 2018 Apr 27, 2018

Copy link to clipboard

Copied

LATEST

I've personally followed up on several dozen reports like this.  Given sufficient information, I am always happy to follow-up again.

That said, every time I look at this, it consistently comes down to a situation where a third-party browser plug-in (ad-blocker, anti-tracking plugin, etc.) caused the JavaScript on the page to execute in a way that was different than what was actually written (e.g. they blocked the UI with the opt-out), or the software was downloaded through a third-party UI (a browser add-on manager, etc.), which linked directly to the assets that had the optional bundled offers.

In general, the following always works:

  • Always get Flash Player directly from Adobe, at https://get.adobe.com/flashplayer/
  • If you use browser plug-ins that interfere with the normal operation of the page, you'll want to whitelist them or disable those plug-ins temporarily

Once you have Flash Player installed, you can completely avoid this workflow (and the possibility that any bundles get installed), by doing the following:

  • Choose Allow Adobe to Install Updates (recommended)
    Future updates to Flash Player will be installed automatically.  You'll never see a bundled offer unless you need to reinstall.
  • Use a browser that includes Flash Player as a built-in component
    In these instances, there's nothing to install, and updates are handled by the browser or operating system
    • IE and Edge on Win8+
      Both include Flash Player as a built-in component, and updates are delivered through Windows Update
      There's nothing separate to download or install
    • Google Chrome on all platforms
      Flash Player is a built-in component of Chrome.  Updates are delivered by Chrome's update mechanism

In the very unlikely event that you encounter a situation where the wrong payload was deployed (i.e. you opted out, but got the bundled offer anyway), I'd be more than happy to investigate.

The following information, and your geographical location would be helpful.

Adobe uses a global Content Distribution Network (CDN) to deliver content.  Knowing the geography and language in play might help me track down any highly localized problems with a specific CDN node or translated page.

The following information about your environment is also always helpful and appreciated:

https://forums.adobe.com/thread/1195540

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines