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Username and Password

New Here ,
Jun 27, 2018 Jun 27, 2018

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Once the app is downloaded on my laptop it keeps asking for a username and password to install. Where do I create a password and what username do I use?

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Most Valuable Participant , Jun 27, 2018 Jun 27, 2018
It is asking for your administrative user name and password for your computer. Hopefully you know that (or are working with an IT shop that can install it for you). Without it, you can't install a lot of applications.

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Most Valuable Participant ,
Jun 27, 2018 Jun 27, 2018

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It is asking for your administrative user name and password for your computer. Hopefully you know that (or are working with an IT shop that can install it for you). Without it, you can't install a lot of applications.

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New Here ,
Jun 27, 2018 Jun 27, 2018

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IT shop as in my laptop producer?

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Most Valuable Participant ,
Jun 28, 2018 Jun 28, 2018

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No. If you work for a company that has people that installs applications and generally maintain your computer, ask them. If you are at home, you need to know your administrative user name and password so you can install yourself. If you don't know tht, maybe a support forum for your brand of Operating System can help.

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Adobe Employee ,
Jun 28, 2018 Jun 28, 2018

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If you're still having difficulties, pease see What userid & password do I need to install Flash Player? for assistance.

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