Copy link to clipboard
Copied
HP zbook 15u g3
built-in camera sonix
In other applications, the built-in camera works
The external USB camera works, but it's not very convenient.
The problem was on windows 7/64, the installation of windows 10/64 did not give the result, the result is the same.
many versions of camera drivers were installed.
I assume that there is incompatibility of the camera "Sonix" with Flash Player
I hope this is fixed in the next version of Flash Player
the latest version of Flash Player was used
It was checked in chrome, opera, mozilla of last versions
DxDiag.txt
https://drive.google.com/open?id=1tHQ_HNzkRjK6n79V23K47gO4QgxENlA9
Copy link to clipboard
Copied
Unfortunately, I don't think there's anything that we can do about this directly. We don't have camera specific implementations. The underlying driver and camera subsystems pass us a feed. When it's working correctly, we get the feed. When it fails, we don't.
This is failing underneath us. It's most likely a driver issue. HP is going to be in the best position to help. They're always welcome to reach out to us directly, but it's most likely a conversation that needs to happen between them and Sonix.