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video game content not displaying - windows 7 w/IE

New Here ,
Feb 08, 2018 Feb 08, 2018

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I have windows 7 and I cannot get adobe to work.  I have installed it 5 times, but I cannot find any adobe file in my downloads or elsewhere after the installer finishes.  The installer appears in the downloads while it is downloading, but then it deletes itself upon completion.  When I check my current version on Adobe it says that I have the latest Flash Player installed.   But my video game has a white screen and when I right click it, it says: movie not loaded...

         Check for updates...

          About Adobe Flash Player 28.0.0.161...

I have managed add-ons.  It is enabled.  Please advise.  I cannot figure out the issue.

[moderator: edited title to more accurately reflect issue being reported]

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Adobe Employee ,
Feb 08, 2018 Feb 08, 2018

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The online/shim installer file deletes itself after installation completes - this is expected behaviour.


Based on the screenshot, Flash Player ActiveX for IE is installed successfully.

What is the direct link to the content that is not displaying?

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Adobe Employee ,
Feb 12, 2018 Feb 12, 2018

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Also, are you trying to load this game from the Internet, or your local filesystem?

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New Here ,
Feb 12, 2018 Feb 12, 2018

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Internet.

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Adobe Employee ,
Feb 12, 2018 Feb 12, 2018

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Yeah, it looks like you have Flash Player installed and working.

Can you give us a link to the game?

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