Videos are not working Windows 10 Microsoft Edge on news streams, utube etc.
I have spoken to Microsoft and they are telling me it is an Adobe Flash Play issue.
How I have been advised that Flash Play is already integrated in Windows 10 and that I don't need to download Flash Player.
Can anyone please help me?
Thank you for reporting the issue!
Please, be more specific with the issue observed. What is the exact observation for you when you try to play the video.
Also, if you can share following information:
Thank you for responding.
Please find the information below as requested:
Can you please assist me as I need to review some important information on video and I cant at the moment. This has been going on for over a week.
Edge does not contain, nor use Edge. The older MSIE will.
Thank you Michael.
You may not update Flash Player on Edge or Internet Explorer, since Microsoft has those browsers LOCKED and only updates Flash when Microsoft sees fit to do so
Search Microsoft – Official Home Page for all things Microsoft
Or use a different browser that does allow you to update plug-ins
Thank you John.
I will check and see what I can find.
First, confirm that ActiveX Filtering is configured to allow Flash content:
You can try to work around these issues by using Compatibility View:
If that is too inconvenient, using Google Chrome may be a preferable alternative.
I have resolved the issues with Microsoft.
The problem relating to videos not being able to be played was that the Audio Devices were not functioning.
Microsoft helped be to download some specific update and videos are now working again.
Thank you all for you assistance.
That doesn't make any sense... it's a video problem, not an audio problem. The audio on Netflix will play, but only to a black screen. I'm having to switch back to Chrome.
Netflix doesn't use Flash Flayer. So whatever the cause, it isn't that!
I'm going to lock this thread from 2017. If you have an issue, open a new thread. The problem you're experiencing is unlikely to be the same as the one that was resolved here.
Here's the video troubleshooting guide:
Before you start a new thread, please check out this guide on getting a good answer: