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Waiting on Flash and Reader Distribution Licensing

Guest
Oct 23, 2017 Oct 23, 2017

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Hello,

We need to deploy Flash and Reader updates and are waiting on the licensing.  I submitted the application on 10/17/2017.  I have not received any notifications whether it's been received, approved, or declined.

How can I check the status?

Thanks for your assistance.

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correct answers 1 Correct answer

Adobe Employee , Oct 24, 2017 Oct 24, 2017

Hi michaelgreenejax

The licensing team has resent the email.  Please confirm if you did, or did not, receive the email.

Thank you.

--

Maria

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Adobe Employee ,
Oct 23, 2017 Oct 23, 2017

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Please private message me the Adobe ID/email address used to request the distribution license and I'll follow-up with the licensing team. To send a private message, mouse-over my user-name link and then click on the 'Message' button link.  For reference, please include a link to this discussion topic in your private message.

Thank you.

--

Maria

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Guest
Oct 23, 2017 Oct 23, 2017

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Pm sent, thank you.

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Adobe Employee ,
Oct 23, 2017 Oct 23, 2017

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I forwarded the information to the licensing team to resend the email.

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Adobe Employee ,
Oct 24, 2017 Oct 24, 2017

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Hi michaelgreenejax

The licensing team has resent the email.  Please confirm if you did, or did not, receive the email.

Thank you.

--

Maria

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Guest
Oct 24, 2017 Oct 24, 2017

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Hi m_vargas

I have received the Distribution Agreement and Download links email.

Thank you very much for your assistance.

Michael

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Adobe Employee ,
Oct 24, 2017 Oct 24, 2017

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Thanks for confirming.

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New Here ,
Oct 25, 2017 Oct 25, 2017

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Same problem here!

I did a Distribution Request last week and I got no response.

Please help me with thoose MSI's I need to deploy via GPO.

It is difficult in this way to keep our machines up-to-date and secure.

We are depending on this technology for various reasons, including: opening files we create with Adobe-software for which we are actually PAYING AS CUSTOMERS.

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Adobe Employee ,
Oct 25, 2017 Oct 25, 2017

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Please private message me the Adobe ID/email address that you used to request the distribution license and I'll follow-up with the licensing team.  To send a private message, click on my user_name then on the 'Message' button link.  For reference, include a link to this discussion topic.

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