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Windows NPAPI .msi download link broken

New Here ,
Nov 27, 2017 Nov 27, 2017

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Hi - I am attempting to download from the link below and it appears to be broken. I was able to download Active-x and PPAPI msi files, but this link for NPAPI just redirects to the flash player distribution page. I am logged in and everything, and tried Google Chrome as well as Internet Explorer and the link does the same thing.

https://fpdownload.macromedia.com/get/flashplayer/distyfp/current/win/install_flash_player_27_plugin... 

Thanks,

Tim

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correct answers 1 Correct answer

Adobe Employee , Nov 27, 2017 Nov 27, 2017

odd..When I copied and pasted the link from your post it had a space (between player and _27).

I'm not able to reproduce. The link in question downloads for me.  I will forward the issue to the licensing team that handles the links on that page.

In the interim, can you please log out, clear the browser cache (at minimum for adobe.com) and try again?

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Adobe Employee ,
Nov 27, 2017 Nov 27, 2017

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Hi,

The link you posted contains a space.  Are you logged into the Flash Player distribution page when you attempt to download the MSI installer from that link?  If not, you must be logged into the page, else the file will not download, and you'll the redirected to the distribuiton download page, which appears to be the behaviour you are experiencing.

--

Maria

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New Here ,
Nov 27, 2017 Nov 27, 2017

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Yes - I am logged in, and there is definitely not a space in the link I provided. I am simply copying the link provided from the distribution page.

2017-11-27 12_29_41-Adobe Flash Player Distribution _ Adobe.png

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Adobe Employee ,
Nov 27, 2017 Nov 27, 2017

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odd..When I copied and pasted the link from your post it had a space (between player and _27).

I'm not able to reproduce. The link in question downloads for me.  I will forward the issue to the licensing team that handles the links on that page.

In the interim, can you please log out, clear the browser cache (at minimum for adobe.com) and try again?

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New Here ,
Nov 27, 2017 Nov 27, 2017

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Huh - cleared cache and it works fine. Ugh. Thanks

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Adobe Employee ,
Nov 27, 2017 Nov 27, 2017

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You're welcome.  Glad it's working for you now.

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