Windows XP: "Connection failed press Ok to relad the installation process" attempting to install Flash Player

[Arnika56]

My os is WinXP, browser Mozilla 49.0.1

After downloading flash player from Установка Adobe Flash Player для всех версий

I start this file, it writes "Download soon will start" then I wait for few minutes and it writes "Connection failed press Ok to relad the installation process" What is that?

[moderator: edited title for clarity]

[Robert Mc Dowell]

are you using any proxy?

[Arnika56]

no.

[Robert Mc Dowell]

try to download the flash debugger version

here and tell me if it installs

https://www.adobe.com/support/flashplayer/debug_downloads.html

[_maria_]

I'll need to review the installation log files to troubleshoot the error.  Please provide the following log files:

• FlashInstall32.log saved at C:\Windows\system32\Macromed\Flash\FlashInstall32.log
• Adobe_ADM.log and Adobe_GDE.log files saved at C:\Documents and Settings\<YourUserID>\Local Settings\Temp\Adobe_ADMLogs
  • Note: The Local Settings directories may be hidden see Display hidden files and folders to view hidden folders.
• Upload the files to cloud.acrobat.com/send using the instructions at How to share a file using Adobe Document Cloud
• Post the link to the uploaded files in your reply

I don't recommend using the content debuggers suggested by the OP.  These are for developers to debug their code and, depending on how the content you are attempting to view is coded, will make the non-developer viewing experience unpleasant and it'll continuously display errors.

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