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Withdraw from distribution

Community Beginner ,
Jun 11, 2018 Jun 11, 2018

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I signed up to distribute Flash and Air, but we've decided not to distribute new versions from our software portal. How do I withdraw from the distribution agreement?

Thanks.

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Adobe Employee , Jun 13, 2018 Jun 13, 2018
Hi tpr520used Licensing team notified me that your license has been deleted from the system.--Maria

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Adobe Employee ,
Jun 11, 2018 Jun 11, 2018

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Nobody here is positioned to terminate the agreement for you. 

I do know that the agreements automatically expire in a year, but since they don't come from my group (there's a dedicated group that handles licensing and product distribution), I've never actually seen what licensees get. 

Is there contact information in the email that you received in the welcome email or the agreement itself?  If there is, I'd just reach out to that address directly.  If not, we can try and pass your information along to the distribution team for follow-up.  You can shoot me a private message (just click my username) with the details.

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Community Beginner ,
Jun 11, 2018 Jun 11, 2018

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Thanks. There are links to the downloads and an email link for installation help, but nothing about help for licenses or distribution. There's a link in the agreement itself, but it just goes to the Adobe home page. If I don't download anything, then I probably don't need to worry about it, but I'd rather be removed.

I'll pm you. Thanks.

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Adobe Employee ,
Jun 11, 2018 Jun 11, 2018

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I have followed up with the licensing team and am awaiting a reply from them. Most likely it'll be tomorrow.

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Community Beginner ,
Jun 12, 2018 Jun 12, 2018

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OK, thanks.

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Adobe Employee ,
Jun 13, 2018 Jun 13, 2018

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Hi tpr520used

Licensing team notified me that your license has been deleted from the system.

--

Maria

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Community Beginner ,
Jun 14, 2018 Jun 14, 2018

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Excellent. Thanks, Maria and Jeromie.

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Adobe Employee ,
Jun 14, 2018 Jun 14, 2018

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You're welcome.

--

Maria

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