1Section heading not showing up in PDF

[williamfarrell]

I have a FrameMaker 12 document where the first chapter heading, a 1Section, will not display in the PDF TOC when I convert the files to a PDF.  The 2Section heading shows up, but not the 1Section for that chapter The other 1Section headings in the chapters show up just fine..I have tried everything.  Does anybody know why this in not showing up?  Thank you!!!!!!!!!!!!!!!!!!!!!

[Arnis Gubins]

Are you using the RGB option when creating the PDF?

[williamfarrell]

First, thank you for your reply!!!!!!!!!!!!

Yes, I'm using the RGB option. 

[Arnis Gubins]

What typeface/font is being used for the text that disappears? With FM's SaveAsPDF route with the CMYK option some fonts do not render properly (i.e. they either disappear, go white/invisible or use the incorrect metrics). It usually doesn't happen using the RGB route, but there are other settings (in the joboptions file - Settings > Fonts > When embedding fails - should be set to Cancel) that could affect the output. So which joboptions file did you use?

Is the AdobePDF the default printer instance when you are creating the PDF from FM?

In the PDF, check to see if there actually is any content where the missing TOC entries are supposed to be, i.e. try a text selection (and copy & paste into a text editor to see if the content is there but invisible in the PDF). Also use the Link tool to see if there is a link area surrounding the missing text.