Activation limit reached on FM10 with new computer hardware, unable to contact Adobe to resolve.

[cacoggins647]

Installed new motherboard in computer and now FM10 says it needs to reactivate but has reached its activation limit. Had this problem once before a couple years ago and there was a phone number to call at Adobe to resolve the issue. The new Adobe web support system won't even get to a contact-us page, it keeps recycling back to "select your product" page.  Need adobe phone number to get my copy of Framemaker 10 to reactivate.

[Ned Murphy]

`ou are not likely to find any help over the weekend, and phobe support is primarily for their Cloud products these days though you can sometimes get lucky.

Phone

800-833-6687 (US daytime only 5AM-7PM PST, Monday-Friday).

Chat

For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...

Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

[Arnis Gubins]

Chris,

FYI, contact info for tech support is on the main FM forum page. See: FrameMaker