Can't get a high quality PDF file using Adobe Distiller.

Report · Feb 01, 2010

I use Adobe FrameMaker8.0 and Adobe Acrobat 8.0.(WinXP)
I can't get a high quality PDF file which contains images.
Types are Ok, but Images are not Ok.
Images are not clear, looks like they're broken.
I checked original files, but they have no problems at all.(Colors and sizes are set properly.)
Filesize is much smaller than one made at another computer.(about 1/10 size.)
One of my collegue has the same problem.

I tried..
* reinstall FrameMaker8.0
* Reinstall Adobe Acrobat professional 8.0
* Set PDF printer as a default printer.
* Use different setting(ex.highqualityprint, press, standard etc.)
* Same file on another computer, it works!!
* I can get a high quality PDF file from Adobe Indesign, or MS Word.

What should I do for this problem?
My work is being delayed by this issue.

Report · Feb 01, 2010

Well, first, I wouldn't have reinstalled anything, but since you have, I suspect that you may have two sets of job options on your system because it works on a different system.

This is what I'd do first:
* If you're running XP (you didn't provide much system / environment information -- makes it harder to trouble shoot), apply the MS HotFix for PS printers http://www.hasbro.com/scrabble/en_US/search.cfm
* Check your patch levels to make sure that both FM and Acrobat are fully patched. Especially important because you reinstalled.

* Ensure that you're printing to the Adobe PDF printer instance and now using SaveAs. Set the job options from the Frame dialog box...

Art

Report · Feb 01, 2010

*I can't get a high quality PDF file which contains images...
Images are not clear, looks like they're broken.

First you say you can't get a file that contains images, then you say the

images are not clear and are broken. These are contradictory. Please

elaborate.

Also, what format are the images? EPS? GIF? etc.?

Report · Feb 01, 2010

How are you creating the PDF - SaveAsPDF or printing to file and distilling?

What was the joboptions setting specified for the PDF creation that created the very small file size?