Can't install Trial Version of Framemaker 9

[BogulBilbo]

I've downloaded the trial version of Framemaker 9 and when installing get the error message ' A problem occurred while extracting some file. Check available space on your computer and the write privileges on the destination folder '.

I'm running Vista and logged on as an administrator.

I have 50Gb of space

I've deleted everything in the Temp folder

I have tried running the .EXE as an administrator in XP mode Compatibility Mode.

I have tried running vista in Simplified Mode

Anyone have any ideas please?

[Art Campbell]

Depending on your setup, you may be a local administrator which may not have suffecient privs...

I'd try booting into Safe Mode, logging in as Admin, and trying that.

Adobe does provide free tech support for install issues -- you could probably try giving them a call too.

[BogulBilbo]

Art,

Thanks for your response.   I've since tried to install the trial version on a different Vista Machine with exactly same results and I took your suggestion of booting into Safe Mode.   I have however, managed to install it onto on older XP machine.

OK thanks I'll try the Tech Support for Install Issues.

If I'm successful I'll post the solution.

Thanks

Ian

[Art_Campbell1]

It probably won't help with your particular problem, but to install it on Windows 7, you have to run the installer in Vista mode.

;-  )

Art