Ingrid
You should use the FrameMaker integration category in RoboHelp forum.
Scenario 1 - Map files provided by Developers - If you import the map files in the project before you add the FrameMaker book in RoboHelp, context sensitive help should work fine. RH already has a map file called BSSCDefault.h - don't worry about it. The alias file was practically empty. When I checked "All Map IDs" in Project Manager, none of the IDs visible in the opening pane were assigned to topics.
If you import the map files after you have added the book - you need to do one Force Update for RoboHelp to connect the two sets of information. All Map IDs are properly assigned to topics and the context-sensitive help worked properly
Steps
1. Add FM files to the project. Select the Topic Alias Markers in the Context Sensitive Help field during import.
2. Go to Project Settings Pod, open Context Sensitive Help folder and right click on Map Files. You shall get Import Map File option in the context menu. In the import dialog box you will get option to import .hh, .hm and .h files. Please ensure that Locked option at the bottom is checked. RoboHelp will not touch your file if this option is on.
3. If required, force update and then generate your SSL output.
4. Use the Help for context sensitive help in your product.
Scenario 2 - Map files generated by Help Author - We defined our special marker in the field "define context sensitive help marker". And there are markers (CSH_1 to n) in the topics but there are no map ids with the markertext from the framemaker files and thus there is no mapping. By the way, we are working with referenced framemaker files. You can generate MapID file through RoboHelp, export the mapid file and re-import it in locked mode.
Steps
1. Defined your special marker in the framemaker files:
2. During import define your special marker in the correct option
3. Import the FrameMaker files - Robohelp does not automatically create the mapIDs on the basis of our special markers in the framemaker files. There ae CSH_n-markers in the HTML-code of the topics, but they are not mapped automatically, because there are no mapIDs from the frammaker files. You can use the AutoMap feature in RoboHelp. Select topics on the right pane of the CSH dialog and click on AutoMap.
4. Export the mapid file and re-import it in locked mode (as described in Scenario 1).
I had updated my blog post - The behavior has changed after RoboHelp patch 7.0.1. RoboHelp does not generate the mapIDs automatically and enables you to load the developer provided mapping files. If you are generating mapping files for your developers, please generate it through RoboHelp and export it. For importing the mapping file -> Go to Project Settings Pod, open Context Sensitive Help folder and right click on Map Files. You shall get Import Map File option in the context menu. In the import dialog box you will get option to import .hh, .hm and .h files. Please ensure that Locked option at the bottom is checked. RoboHelp will not touch your file if this option is on.
http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?forumid=65&catid=680&threadid=1349305&enterthread=y
http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?forumid=65&catid=680&threadid=1348153&enterthread=y
http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?forumid=65&catid=680&threadid=1349232&enterthread=y