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Distiller: Error: undefined; OffendingCommand: Nct+Z

New Here ,
Aug 02, 2024 Aug 02, 2024

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Dear everybody,

since yesterday I am struggling with the following error:
%%[ ProductName: Distiller ]%%
%%[Page: 1]%%
%%[Page: 2]%%
%%[Page: 3]%%
%%[Page: 4]%%
%%[ Error: undefined; OffendingCommand: Nct+Z ]%%
%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%

I created a completely new FrameMaker file and am still not able to safe it as a PDF file. Is this error related to the graphics possibly?

I hope you can help me.

Thanks, 

Anna

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correct answers 1 Correct answer

Community Expert , Aug 02, 2024 Aug 02, 2024

Error's like this are usually caused by a graphic or font. Is there a graphic on the 5th page? If so, backup the file and try deleting the graphic and see if you can get a PDF. If the graphic is the problem, you can try opening it in Photoshop and resaving it. That will sometimes remove any corruption in the graphic.

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Community Expert ,
Aug 02, 2024 Aug 02, 2024

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Possibly - what version of FM are you using? How are you creating the PDF? There are a bunch of ways - Save As PDF, Print to Adobe PDF printer instance, Publish to PDF...

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Community Expert ,
Aug 02, 2024 Aug 02, 2024

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Error's like this are usually caused by a graphic or font. Is there a graphic on the 5th page? If so, backup the file and try deleting the graphic and see if you can get a PDF. If the graphic is the problem, you can try opening it in Photoshop and resaving it. That will sometimes remove any corruption in the graphic.

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New Here ,
Aug 04, 2024 Aug 04, 2024

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Thanks for your feedback! i just reduced the size of the graphic files and everything went smoothly after that 🙂 

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