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Download Frame Maker 10 DVD

New Here ,
Nov 01, 2022 Nov 01, 2022

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We are usinfg Frame Maker 10 and have Company licenses.

But we've lost our DVD and need to Download it.

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Community Expert ,
Nov 01, 2022 Nov 01, 2022

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You should be able to download an old version from within the Adobe Licensing site (https://account.adobe.com/products) if it was registered (which it probably was if it's a corporate one).

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Community Expert ,
Nov 01, 2022 Nov 01, 2022

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Hi,

 

Old versions cannot be downloaded from the Adobe website. Only updates.

Just some days ago there were some posts about this question.

https://community.adobe.com/t5/framemaker-discussions/download-of-older-framemaker-versions/td-p/242...

The newest posts recommended to buy your version on ebay.

 

Best regards

 

Winfried

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Community Expert ,
Nov 01, 2022 Nov 01, 2022

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I'm seeing full downloads through https://licensing.adobe.com/

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Contributor ,
Nov 01, 2022 Nov 01, 2022

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I get the following message from that webpage:

"Adobe does not recognize you as an authorized user of this web site. Please contact Adobe<> for assistance."

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Community Expert ,
Nov 01, 2022 Nov 01, 2022

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You would have to log in with the Adobe ID that was used when purchased & registered.

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Community Expert ,
Nov 01, 2022 Nov 01, 2022

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If you still don't get anywhere, contact the FM folks directly - see https://helpx.adobe.com/contact/enterprise-support.other.html#framemaker for your Adobe Support options. I'd recommend using the tcssup@adobe.com e-mail address as it reaches a team dedicated to Technical Communication Suite products including FrameMaker.

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Contributor ,
Nov 01, 2022 Nov 01, 2022

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I did.

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Advocate ,
Nov 01, 2022 Nov 01, 2022

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Your company should invest in decent authoring tools. FM 10 is ancient (almost 12 years) and a LOT has happened since then. Don't play along with your management's underestimation of your value as technical authors.

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Community Expert ,
Nov 01, 2022 Nov 01, 2022

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This is the right answer TBH! I work as a service provider and designer and encounter FrameMaker files in a lot of different, older, versions. And  -  to put it plainly - it is not worth the hassle working with older versions. Especially not versions as old as ver. 10. Publishing is not just about FrameMaker. It is also about the environment surrounding FrameMaker. Windows versions, drivers, other software etc.


Bjørn Smalbro - FrameMaker.dk

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Community Expert ,
Nov 02, 2022 Nov 02, 2022

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What OS are you forced to use with Fm 10??

-Matt Sullivan
FrameMaker Course Creator, Author, Trainer, Consultant

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Community Expert ,
Nov 02, 2022 Nov 02, 2022

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I wouldn't think you are forced to use any particular version of Windows, but Windows and Windows components do change. Take for instance the matter with Windows Explorer where Microsoft is stuffing Edge into everything and Adobe packs and packed FrameMaker with Windows Explorer 11 (I believe it is) as the default browser.


Bjørn Smalbro - FrameMaker.dk

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