First image is black when saving FM 7.2 Book to PDF

[Guest]

I'm using FrameMaker 7.2 and trying to print my book to PDF.

The first figure in my document (in chapter 3) shows up black in the PDF output.

If I remove this figure, the next figure shares the same fate.

If I insert this figure again, the same behavior returns.

Has anyone else had this problem/issue?

Thanks,

Deb

[Art_Campbell1]

Are you doing SaveAsPDF or printing -- you use both terms in your post.

And could you include complete environment info, please? What version of

Acrobat, or are you using the Distiller-only version that shipped with FM 7?

And OS/RAM/type of graphic files, etc.

Cheers,

Art

Art Campbell

art.campbell@gmail.com

"... In my opinion, there's nothing in this world beats a '52 Vincent and

a redheaded girl." -- Richard Thompson

No disclaimers apply.

DoD 358

I support www.TheGrotonLine.com, hyperlocal news for Groton MA.

[Guest]

Sorry - a few details that I forgot:

1) I'm doing "Save As PDF".

2) I'm using Adobe Acrobat 9.

3) I'm on Windows XP.

4) The graphic file in this case is a .jpg.

Thanks!

Deb

[Art_Campbell1]

First, what happens when you print to the Acrobat printer to produce the

PDF, since SaveAsPDF is a known buggy feature?

And second, I'm assuming you've already updated your XP install with the

PostScript Hotfix that's required for all PostScript printer, including

PDF. If you haven't, please do that to establish a solid baseline, and

reboot before trying to print.... http://support.microsoft.com/kb/952909

Cheers,

Art

Art Campbell

art.campbell@gmail.com

"... In my opinion, there's nothing in this world beats a '52 Vincent and

a redheaded girl." -- Richard Thompson

No disclaimers apply.

DoD 358

I support www.TheGrotonLine.com, hyperlocal news for Groton MA.

[Guest]

Thanks Art.

I downloaded this, rebooted, and the problem is still there.

Any other ideas?

Thanks VERY much!

Deb

[Art_Campbell1]

Deb,

Are you having the problem using both techniques? Printing to the Adobe

printer is the recommended procedure; SaveAsPDF is known problematic... I

don't remember seeing your response to the "printing" method.

Cheers,

Art

Art Campbell

art.campbell@gmail.com

"... In my opinion, there's nothing in this world beats a '52 Vincent and

a redheaded girl." -- Richard Thompson

No disclaimers apply.

DoD 358

I support www.TheGrotonLine.com, hyperlocal news for Groton MA.

[Guest]

Hi Art,

When I try to print to the Adobe printer, my hyperlinks aren't enabled. I've found that the only way to activate the hyperlinks is via Save As PDF. It's even more strange because I've produced this document in the past, using the same method, without this anomaly.

Thanks!

Deb

[Van Kurtz]

Deb,

To get hyperlinks to work in the PDF, you need to select Generate Acrobat Data in the Print dialog. Also in the same dialog, click PDF Setup; in the Links tab, select Create Named Destinations; in the Tags tab, CLEAR Generate Tagged PDF.

Van