FM 11.0.2 suddenly totally unresponsive

Report · Jun 17, 2014

I'm running FM 11 on the following Windows 7 machine:

Core i7 with 16Gb RAM

I also have the following CC apps installed:

Photoshop

InDesign

Illustrator

Premiere Pro

I was working on a FM doc yesterday no problem. Today FM seems to be totally unresponsive, apart from being able to open, save and close books and or files. I can't enter text, scroll down a page or use the navigation keys. No other Adobe apps seem to have been affected. Anyone else had this issue?

Mark

Report · Jun 17, 2014

I think I have narrowed this down to an issue with the structured view. I have always used this view, even with unstructured files, with no problem until this morning. Out of curiosity I changed back to unstructured view, and I have full functionality again. If I switch back to structured view, the problem returns. I'll post a bug report.