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Why is FM crashing when I try to access the Preferences?
I am trying to change the Spelling features and cannot access them.
If I open the Spelling pod > Options, FM also crashes.
I get the following message:
First make sure that you are all updated on the latest patch version. Next, if it's still happening, exit out and try renaming your c:\users\user_name\AppData\Roaming\FrameMaker\version\ - FM should recreate it when you start it up again.
I did both, installed the latest update and renamed the file.
This only worked the first time after restarting FM.
Unfortunately FM still crashes as before, even if I rename the file.
Contact Support at firstname.lastname@example.org - there must be something else going on.