FM13 does not open ditamap depending on RMViewLeftDocked

Explorer ,
Apr 08, 2021 Apr 08, 2021

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Hi all,

 

I have a FM publishing server 2015 running on MS2012 R2.

A strange behaviour started occuring a few weeks ago: Framemaker does not open ditamaps anymore.

It freezes or crashes. After starting FM anew, it is proposed to restore the previous session, but fails and freezes again.

This behaviour does not occur when opening xml files.

I found out that deleting the maker.ini of the user solves the problem. But only for 2 or 3 days...

The first value of RMViewLeftDocked seems to cause the issue, it changes over time.
A fresh maker.ini has RMViewLeftDocked=360, 1071, and FM crashes when the value reaches RMViewLeftDocked=30, 1071.

The server runs every night printing over 400 documents. We work with structured FM.

How do I stop the value from changing? How do I prevent FM to crash when the value is 30?

 

Regards,

Fabian

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Error , Publishing , Structured

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Adobe Employee , Apr 08, 2021 Apr 08, 2021
Hi Fabian, I have some blurry memories that there was such a bug in the 2015 release. Is your 2015 FMPS all patched up? Send us an email to tcssup@adobe.com and put me on CC (gentz at adobe.com).

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Adobe Employee ,
Apr 08, 2021 Apr 08, 2021

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Hi Fabian,

 

I have some blurry memories that there was such a bug in the 2015 release. Is your 2015 FMPS all patched up?

Send us an email to tcssup@adobe.com and put me on CC (gentz at adobe.com).

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