Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
0

FM9 crashing when moving the mouse to the pods

Contributor ,
Dec 07, 2010 Dec 07, 2010

Copy link to clipboard

Copied

Hi,

I've FM9 (on XP SP3) frequently crash when moving the mouse cursor over one of the hidden "pods" in the lower side of the window (Conditional Text, to be precise).

I've sent Adobe several of the crash logs, but it seems there is no update fixing this issue.

Is someone else having this problem? I feel I alread asked this in this forum, but I can no longer find the thread.

Paolo

Views

809
Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advocate ,
Dec 07, 2010 Dec 07, 2010

Copy link to clipboard

Copied

Paolo,

are you "patched" to 9.0p255? See Help > About FrameMaker for the precise version number.

- Michael

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Contributor ,
Dec 07, 2010 Dec 07, 2010

Copy link to clipboard

Copied

Hi Michael,

Yes, It appears that I've exactly that version.

Thank you,

Paolo

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advisor ,
Dec 07, 2010 Dec 07, 2010

Copy link to clipboard

Copied

Paolo, do you need to have the Conditional text pod open in order to work? If not, you might "de-pod" or customize your workspace, and so have a workaround to the crash if it is caused by the conditional pod. Here's a forum thread; there are several easy suggestions at the end of the thread.

Adobe Forums: Steps to "de-pod" workspaces in FM 9

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Contributor ,
Dec 07, 2010 Dec 07, 2010

Copy link to clipboard

Copied

Sheila, I un-podded the Conditional Text panel, and moved it to the sidebar. Let's see if it continue crashing or not. The placement is a bit less comfortable, but I guess it is a matter of being accustomed to it.

Thanx,

Paolo

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Contributor ,
Dec 14, 2010 Dec 14, 2010

Copy link to clipboard

Copied

Alas, no way. FM crashes even when the Conditional Text pod is moved to the side toolbars.

Paolo

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advisor ,
Dec 14, 2010 Dec 14, 2010

Copy link to clipboard

Copied

Paolo, just to be clear, "undocking" the pods by moving them away from your work area is different from actually "de-podding" -- which means stopping the pod from being displayed  -- by changing your workspace settings.

There are some instructions about creating a custom workspace, in which you can stop the pods from being displayed or being "active" even when they are being minimizd, here:

Workspaces in FrameMaker 9

Adobe Forums: Steps to "de-pod" workspaces in FM 9

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Contributor ,
Dec 14, 2010 Dec 14, 2010

Copy link to clipboard

Copied

LATEST

Sheila,

Ah, I see what you mean. But I cannot un-pod my pods, since I need them for my work. So, it seems I cannot use your clever workaround.

Paolo

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines