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fmerror@adobe.com still bouncing

Community Expert ,
Jun 04, 2024 Jun 04, 2024

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Hi,

 

Today FrameMaker crashed, when I wanted to open a file.

When i sent the dmp and meta.txt file and and the FrameMaker file to fmerror@adobe.com, I got a message back that the address fmerror was not found at adobe.com.

Is this e-mail address fmerror@adobe.com permanently closed?

Should we now send all these files to tcssup@adobe.com?

 

By the way, after a restart I could open my file without any problems.

 

Best regards, Winfried

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Community Expert ,
Jun 04, 2024 Jun 04, 2024

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Community Expert ,
Jun 04, 2024 Jun 04, 2024

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Yes. I saw her post. But that's half a year ago ...

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Community Expert ,
Jun 04, 2024 Jun 04, 2024

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Yeah, I've bookmarked the other post, but hadn't had a chance to test it again. I wonder if I need to try and poke somebody again. 😂

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