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Frame files in my book are corrupt

New Here ,
Sep 17, 2019 Sep 17, 2019

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I have a project I am working on using my desktop. My folder is on a portable drive plugged into the desktop. I pulled the drive and plugged it in to my MS Surface which also has the same version of FM2019v15.0.3.603 to work on my project while I was out. Back on the desktop when opening the project, 10 out of 13 files were corrupt and unusable including the .backup files.

 

Why did this happen? 

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Error , Technical Communication Suite

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Community Expert ,
Sep 17, 2019 Sep 17, 2019

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Did you finish using FM before ejecting the drive? Did Windows say it was all clear to pull the plug?

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New Here ,
Sep 17, 2019 Sep 17, 2019

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Yes, that goes without saying (at least you know that about me now).

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Adobe Employee ,
Sep 17, 2019 Sep 17, 2019

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What did you mean by Corruption of file?

Is it crashing while opening or are there any corruption in text/flow?

Have you tried MifWashing* these files?? .

*MifWash is a Utility plugin given with FM .

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New Here ,
Sep 18, 2019 Sep 18, 2019

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"This file has been corrupted. Please check you file system, disk, and network. Tr opening the most recent backup file."

 

I will have to look into *mifwash. I have since used Notepad++ to open the files where there was enough man readable data to get about 80% of my content. The files I can no longer open comprise about 120 pages of my project. I have only been using Framemaker for about a year and a half and haven't had this issue before.

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Adobe Employee ,
Sep 18, 2019 Sep 18, 2019

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You can contact tcssup@adobe.com if you need any help for helping in recovering your files 

 

-Pulkit

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