I am using FrameMaker 11. This product is owned by my employer. I don't own it and have limited administrator rights on my computer.
I am using unstructured FrameMaker to create a book. I am using unstructured FrameMaker because I am unable to generate a table of contents, list of figures, and list of tables in Structured FrameMaker: FrameMaker 2015 no longer generating tables of contents (TOCs) .
Until today I had no problem opening and working on chapter files. Now when I open a chapter file, it is "blank" and the page number and line number show "-1." Then FrameMaker crashes.
I have tried all of the solutions offered in the following Adobe forum. None of them worked.
If I change the product interface to Structured FrameMaker, the chapter files open with content shown, and FrameMaker does not crash.
How can I solve this problem?
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Thank you for your response and the reference. I am using FrameMaker 11, version 188.8.131.520. I see two patches: Adobe FrameMaker 11.0.1 Update and Adobe FrameMaker 11.0.2 Update. Should I install both of them or only the latest patch?
More Information About the Reported Problem
As I previously reported, unstructured FrameMaker documents that I open in (unstructured) FrameMaker are "blank." However, when I click File > Close and am prompted to save the file, the contents in the document appear. Whether I do or don't save the file does not matter. The next time that I open the unstructured document (in unstructured FrameMaker), it is blank (and the page number is -1).
Both, but one at a time - I can't remember if FM11 started the cumulative updates or if it was still on the incremental plan...
Thank you for your response.
TCS Gold Support member "Ajit" solved the problem. Here is his solution:
I would like to inform you that only latest patch (11.0.2) is required and that has already been installed by you. I would suggest you to try to recreate the preferences of Framemaker 11 by performing the below steps and see if that makes any difference-