Framemaker 2019 freeze
We have a user, who upgraded to Framemaker 2019 on a new laptop (Lenovo ThinkPad T570, i7, 16GB Ram and Windows 10).
Her problem is that Framemaker keeps freezing. Fx opening a document and when she clicks on the second line (2321_relaX-XL...), Framemaker freezes totally.
No reaction on the screen and in the view, the characters are not complete - blurry.
Only way is to Kill the program.
Happens more times. Checked for updates, on the newest version.
I have sent you a private message. Please reply to it and we will connect with you to look into the issue.
I've been facing the same issue since upgrading to TCS 2019 - see attached screenshot.
For me, the freeze happens usually when I hit Ctrl+S after I edit the content. After the freeze, I have to close Framemaker in Task manager and when I reopen it, I see that the changes have actually been saved.
All patched up? 32 or 64 bit version of FM2019? Structured or Unstructured FM?
Yes, latest patch, 32 version, Unstructured Fm.
64 bit version Barb? Sounds like a bug
Yes, 64-bit and I agree that it is a bug, Jeff. But as bugs go, it wasn't devastating. I put my auto-backup on save to every 3 mins and it was barely a bump in my workflow.
P.S. Wow. How jaded am I? 30 years ago it would have likely had me in tears. One of my early training directors said to me, "At your age, you are upset by a fly in the ointment. At my age, you are grateful for the ointment among the flies." I'm her age now, LOL.
Can you please try once with Update 2 of FM2019. Should be live and available via Help->Updates option in FrameMaker UI (was released a few hours back).