Framemaker 2022 with job option ncm not distilling

[Joanne27899452ndqe]

I just installed FrameMaker 2022 and converted files from Framemaker 2019 over to 2022.  I cannot get the job option ncm to work.  It is installed here:  

 C:\Program Files (x86)\ElmSoft\FrameScript7\SampleScripts

We have Framescript and Timesavers installed.

This is the same path we used for Frame 2019.  The other job options work though so it does not appear to be the flushing error. The distiller has the -f  configuration.  Here is the error message:

 Loaded SP TimeSavers v. 5.54
.. 1997-2008 Shlomo Perets, MicroType (Israel)
*** reading TimeSavers settings . . . completed
%%[ Error: invalidfileaccess; OffendingCommand: file ]%%
Stack:
(w)
(cepilog.tmp)
/cepilog
%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%

Any help would be appreciated.

[Jeff_Coatsworth]

How are you creating the PDF? There are 4 ways and 2 of them now don't use the older Acrobat Distiller method.

[Joanne27899452ndqe]

We have Adobe Distiller through Adobe Pro DC.  I print the book, open the distiller, then select job option, and print.

With FrameMaker 2019 and this version of Adobe, everything worked fine.  I have a new laptop now where we (among other things) had to install Timesavers and Framescript.  My suspicion is maybe the plugins were installed incorrectly, but I've tried to trouble shoot all that. 

[Jeff_Coatsworth]

So you Print to the Adobe PDF printer instance? I'm not sure where those plug ins affect that process (I though TS worked on the output post-production), but you should verify that Timesavers works with FM2022.

[Joanne27899452ndqe]

i print a post script file then distill. 

[Jeff_Coatsworth]

Ah, ok - now did you verify that TS will run on FM2022? 

[frameexpert]

I can probably help you with this via a web meeting. Please contact me off list: rick at frameexpert dot com

I am on Eastern Daylight Time in the US.