Framemaker 8 not starting up in Windows 7 (64-bit)

[Guest]

Framemaker 8 installed without any warnings on a new machine (Lenovo X301) running Windows 7 64-bit. But, unfortunately the software does not run. After clicking the executable, I see a 32-bit Framemaker task running in the task manager, but nothing appears on the screen.

The pdf maker seems to work fine.

Any ideas?

Thx,

Boris

[Art_Campbell1]

Did you try setting the FM exe compatibility settings to XP or Vista?

[Guest]

No, I haven't. How can I do this?

Thanks!

Boris

[Guest]

I figured this out now... The program runs fine in Win 2000 compatibility mode.

Thanks!

Boris

[ogp]

Could you share your solution with the forum

[Guest]

Sure.

Navigate with the file explorer to the directory in which the FrameMaker executable lives (usually C:\Program Files (x86)\Adobe\FrameMaker8). Right-click the executable file FrameMaker.exe and hit Properties. Click Compatibility, check "Run this program in compatibility mode for:" and select Windows 2000.

Hope this helps.

[susmur]

Interesting. I wonder why this is required. I've been using FM 8 and FM 9 on 64-bit Vista without compatibility settings. My Windows user has administrator rights on the local machine. Could that make a difference?

[Guest]

I have admin rigths on the machine where I observed the problem. The program worked only after setting the compatibility mode for me with Win 7.

[Starbrst2045]

Hmmm,

Frame 8 acts like it's running on Win7 (64) but it keeps crashing. I'll have to try the compatibility thing to see if that helps.

[susmur]

FM 8 used to crash a lot on my Vista machine. Things improved after installing every available patch. Don't know whether that helps on Windows 7 (or whether there are still new patches for FM 8) - it helped on Vista.