FrameMaker 8: TIFF imports inverting color

[_anne_williamson_]

First let me state that I am not a FrameMaker user. So bear with me please.

I created a set of TIFF image files for a client that was going to be importing them into hardware manuals created in FrameMaker 8. For reasons that neither of us are able to determine, all of these TIFF files seem to invert image color upon import. ??? This is occurring with both the CMYK and RGB color space files.

My client is running FrameMaker 8 on the Windows platform. My TIFF files were created in Photoshop CS3 on a Mac. I have never had such a problem before and I wondered if anyone else may have encountered anything remotely similar. I read the thread on TIFFs generating grey boxes in Frame 7, but that didn't seem to relate to our issue.

I am currently assuming that there must be some setting in either Frame or PS that we are simply not using properly...or is there just a bug somewhere and we should go w/ an alternate file format. We have temporarily started using EPS files, but I would like to be able to go back to TIFFs as that's the format we're using everywhere else and would prefer not to have to keep/update more than one set of files.

If I can provide more information to help clarify what's going on, please let me know and I will attempt to do so.

I'd appreciate any insight anyone could offer here.

Thanks much, Anne.

[_Van_Kurtz_]

Anne,

You might want to stick with TIFF. FrameMaker cannot output CMYK, only RGB. So, if your TIFF is in CMYK, Frame might convert it to RGB. And Frame does not handle color management to my knowledge.

That being said, I do not know how Frame handles TIFF images. I always use eps for graphics, especially Illustrator graphics, because Frame just passes eps files through to the printer or PDF creator, whether the eps file contains CMYK or RGB or something else.

Of course, the above is not the definitive answer, but it might help. I have no idea why the image would invert color.

Van

[AxialInfo]

Anne, can you double-check with your client what specific version of FM they use, the "pxxx" numbers from Help > About.

Secondly, just to clarify, is it only onscreen that the image color inverts or does it also carry over when they output to print/PDF.

If it also continues when it's output for print/PDF, can you find out what printer they have specified as the default printer when they output from FM, and if they go to PDF, how exactly do they create the PDF.