FrameMaker 9 - URL's not linked and/or not updated in .pdf output

Report · Oct 13, 2011

I'm editing (or trying to) a .book that someone else (former tech writer at work) created. I can find the URL references (markers) and have updated them and/or updated the commands in them as best I can tell. (As best I can tell meaning that I see them saying that they are linked to the right address. We now require https: where we previously support http: access to a certain site, so I'm having to update all of the links that would go to that site that are included in the document that I'm trying to update)

The problem is multiple, as in I'm working on 2 different documents. In one of them it would appear that most of the links are just gone. Where I edited the marker to go to the right site there is no longer a link to the site at all.. just the text that shows the site name that was there as a hotlink before 😞

In the second document I'm having a similar issue, the hotlink that should be going to the site I want to reference is just gone. The text that should be a hotlink to the site is there, it's underlined as it was before, but the hotlink is gone... just the text remains with no hotlink in the .pdf file that is created when I print the book to .pdf

The other issue is that I updated the markers in the headers/footers to go to the https: address and yet the links that are there in the headers/footers are showing http: and that is where the hotlinks are trying to get to.

I'd appreciate any help anyone can offer on what I may be doing wrong or how to correct the issue.

Thanks!

Report · Oct 14, 2011

Barry,

It could be that whomever was creating the documents before simply relied on Acrobat's ability to convert URLs to active links dynamically, instead of inserting the actual hypertext markers on the FM end of things. In that case, you will have to add the markers manually.

There also may be a conflict between what Acrobat is automatically trying to interpret as a link and what you have defined by the marker to be the link. FM uses the formatting range that the marker is inserted into to delimit the "hot" zone for the link. So if the marker is inserted outside of a formatting change (i.e. not blue and underlined), then you may end up with two links in Acrobat.