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FrameMaker File doesn't open containing around 15+ insets from Sharepoint CMS

New Here ,
Apr 08, 2024 Apr 08, 2024

Hi, 

I am using Sharepoint CMS with FrameMaker 2022.

 

When I try to open a topic (Checkout and Edit) that contains around 17 insets, it doesn't open even after around an hour or so. 

 

I tried to observe the local CMS files folder during the process and it seems it does check all inset files in the topic. 

 

The strange thing is that it opens on my colleague's laptop. 

 

Any idea what can be the issue?

 

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Community Expert ,
Apr 08, 2024 Apr 08, 2024

Both running the same version of FM2022? Was it working before on your machine or has it never behaved?

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New Here ,
Apr 08, 2024 Apr 08, 2024

yes, both are using 2022. 

 

Yes, I created it, and did work for me.

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Community Expert ,
Apr 08, 2024 Apr 08, 2024

Hmm, in that case, what's changed? Is it happening with other docs or just one in particular?

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Explorer ,
May 30, 2024 May 30, 2024
LATEST

Same thing happening to me. Connected to a directory (sharepoint online).
Try to "Checout & Edit" a .fm in a .book = FM crashes.

Try to "Checkout" a .fm in a .book = FM freezes.

Try to "checkout" .book = FM checks book out, but won't save any updates made to .fm within that book.
I emailed techcomm@adobe in hopes for some help, and I also emailed tcssup@adobe.com. If I get anywhere with this, I'll come back and post about it.

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