I removes old installation files. And installations of other Adobe programs as well. I suspect that FrameMaker won't start, because it detects an old installation and believes you do not have any more available licenses. So having cleaned out the Adobe installs, you can reinstall FrameMaker.
I have myself used the tool a couple of times when FrameMaker got confused about how to create PDF files.
If you are unsure about this, I recommend using Adobe support.
There's a bunch of links to Adobes techcomm support here:
I've had to use the Adobe CC Cleaner too a few times because of FrameMaker quitting upon start.
Just a clarificaton--it will NOT remove other Adobe programs unless you want it to. It can remove just the FrameMaker files, however I would suggest you remove the Adobe ID Credentials too. (You will have to sign into your Adobe account afterwards.)
David Creamer: Community Expert (ACI and ACE 1995-2023)
Sorry and yes - you do not necessarily have to remove everything. I believe the issue is about a mess in what Adobe believes you have installed and what you actually have installed.
I once had this happen when (of all things) I was about to present for Adobe at a tech comm conference.
We were able to create another user/profile on the machine and install successfully.
If you can do this, it speaks to a conflict among the items you've installed on your computer; continue to install needed resources on the new profile until the conflict is discovered.
Alternately, does Fm install and start successfully on another machine in your org?
Did you send it to the FM folks or just general Adobe Support? See https://helpx.adobe.com/contact/enterprise-support.other.html#framemaker for your Adobe Support options. I'd recommend using the tcssup@adobe.com e-mail address as it reaches a team dedicated to Technical Communication Suite products including FrameMaker.
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