«When FrameMaker 10 was launched, the message "Adobe FrameMaker 10 has reached its licence authorisation limit." and could not start. How can I start FrameMaker 10?
We contacted support. 'FrameMaker 10 is no longer supported and cannot be activated. Please ask the community what to do." So I am asking my question here. We also checked with support and they said that there was no problem with the product and the licence and that it was ready to use.»
Was the copy of FM10 recently installed on a new machine? Did you contact the FM people or just Adobe Support? I'd recommend using the firstname.lastname@example.org e-mail address as it reaches a team dedicated to Technical Communication Suite products including FrameMaker.