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FRMAMEMAKER 2017 crashes when selecting Font>Family

Community Beginner ,
Jun 29, 2023 Jun 29, 2023

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In framemaker 2017, when I try to select a font by opening the font's family in character designer or paragraph designer, it crashes and framemaker closes.
Reinstalling, updating, clearing the folder in AppData\Roaming\Adobe\FrameMaker does the same.

crestecr64103544_0-1688091700168.png

 

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correct answers 1 Correct answer

Community Beginner , Jun 29, 2023 Jun 29, 2023

Resolved.
After deleting the fonts except the default fonts in the C:\Windows\Fonts folder and installing only the required fonts, the crash did not occur.

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Community Beginner ,
Jun 29, 2023 Jun 29, 2023

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Resolved.
After deleting the fonts except the default fonts in the C:\Windows\Fonts folder and installing only the required fonts, the crash did not occur.

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Community Expert ,
Jun 30, 2023 Jun 30, 2023

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Glad you fixed it, but it might be worthwhile to know which font causes the problem. Apart from the chance of you encountering it again, if it's a font that anyone elese might use with FM, it would be interesting to figure out why the font is triggering the crash.

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